Frequently Asked Questions



I want to build an approach to my residence or want a field approach. What do I have to do?

The construction of an approach requires the prior approval of Flagstaff County. Contact Public Works to discuss your request. Approval will only be granted where the requested location is considered practical and safe.

View Procedure: PW 004-1 Approaches and Standards: PW 004-1. For more information, visit Road Maintenance.

Does the County sell gravel?

Yes, the County does sell gravel. All sales of gravel shall be limited for ratepayers to 150 tonnes of gravel per year per residential/farm/acreage site.  Gravel is not available for sale to commercial users.  Anyone wishing to purchase gravel must contact the Public Works Department to make arrangements or to obtain information regarding a list of available aggregate products and pricing. Gravel will be loaded at the County's convenience when the loader is at the pit. Trucking of gravel must be arranged by the purchaser. The County does not haul gravel for private use.

For more information regarding gravel sale and prices, please contact Public Works at (780) 384-4123 or visit: Gravel Sales.

Does the County sell culverts?

The County only sells new culverts for use in approaches on road allowances, for use on private property in an emergency situation or to local municipalities. New culverts sold for these purposes are sold on a cost-recovery basis as per the Fees and Charges Schedule.

For more information, please contact Public Works at (780) 384-4123 or visit Road Maintenance.

There is a sign down on one of our County roads. Who do I call?

  • If there is a sign down on a County road, please call the Public Works Office at (780) 384-4100.
  • If the sign is down on a primary or secondary highway such as Hwy 13, Hwy 36, Hwy 53, SH608, SH855, SH870, SH856, SH602, SH861, SH869, or SH881, then please contact Emcon Services Inc. at 780-449-0502. These roads are all under the jurisdiction of Alberta Transportation.

For more information, visit: Road Maintenance.

Is there a program for residential dust control in Flagstaff County?

Yes, please click HERE.

How long does it take to clear all of the County roads after a snow fall?

Typically, it takes four days to clear all roads in the County. For more information, visit: Road Maintenance.

How often does my road get gravelled?

  • Typically, gravel roads are on a five-year cycle, although some may be graveled at different intervals due to the "Average Annual Daily Traffic" and "Types of Vehicles."
  • Roads may have additional gravel applied to short sections that have deteriorated during the cycle period.

For more information, visit: Gravel Program.

How often does a gravel road get bladed?

A gravel road will be bladed approximately once per month. For more information, visit: Road Maintenance.

When is a Multiple Load Road Use Agreement (MLRUA) required?

  • A MLRUA is required when more than ten (10) loads of 11,797 kg or greater are hauled in a 24-hour period to or from the same location. The Multiple Load Road Use Agreement (MLRUA) and permit can be obtained through Roadata Services Ltd. at 1-888-730-3745.
  • The County will undertake a pre- and post-inspection of the road(s) to assess road conditions. An administration inspection fee of two hundred and fifty ($250) will be charged to the permit holder.
  • This applies to the following: energy or oil/gas industry, agriculture industry and private trucking companies.

For more information, visit: Multiple Load Road Use Agreements.

Where do I obtain an Overload permit?

Roadata Services Ltd. has been contracted to provide all permitting services within Flagstaff County. Please call 1-888-830-7623 to obtain a permit.

I want a ‘Children at Play’ sign installed adjacent to my residence. What do I have to do?

To request a ‘Children at Play’ sign, contact Public Works at (780) 384-4123. The person requesting the sign will be responsible for the cost of each sign; $225 per sign (price includes installation). Once payment is received, the County will order the sign(s) and complete installation.

My water meter has malfunctioned. Who is responsible to replace it?

As per section 13 (2) of Schedule A of Flagstaff County’s Utilities Bylaw 01/22, a customer is responsible to pay for the cost of repairing, replacing or otherwise remedying any damage to or loss of facilities located on the customer’s property unless the circumstances leading to the damage to or loss of facilities is determined in the Chief Administrative Officer’s sole discretion to have been beyond the customer’s control. For more information, click HERE


What is the Community Aggregate Payment (CAP) Levy?

The concept of the Community Aggregate Payment (CAP) Levy was developed by the Aggregate Resource Development Task Force, consisting of representatives from the AAMD&C (now known as Rural Municipalities of Alberta (RMA)), Alberta Sand & Gravel Association, and the Alberta Road Builders and Heavy Construction Association. The participants agreed that sand and gravel operations should provide more funding for improvements and other local initiatives to demonstrate more clearly that the community benefits from these operations. The task force proposed that this community benefit should take the form of a payment to the local municipality by the sand and gravel operator based upon the amount of material shipped.

In September 2016, Flagstaff County Council passed a Community Aggregate Payment Levy Bylaw, with a rate of $0.25 per tonne of aggregate. Click HERE to review Bylaw 05/16.

Certain aggregate shipments are exempt from the levy, including:

  • A shipment made from a pit owned or leased by the Crown for a use or project that is being undertaken by or on behalf of the Crown.
  • A shipment made from a pit owned or leased by a municipality for a use or project that is being undertaken by or on behalf of a municipality.
  • A shipment from a pit owned or leased by the Crown or a municipality for a use or project that is being undertaken by or on behalf of the Crown or a municipality.



Back to Public Works